Donovan, Paul and Townsend, John
(2018)
The Disaster Approach:
Countering Learner
Apprehension in Role-Play.
Management Teaching Review, 3 (2).
pp. 172-180.
ISSN 2379-2981
Abstract
Training programs enhance the skills of participants. Role-play, one method used
for such skill development, is learning through performing a set of behaviors, in
accordance with predetermined expectations of a job role in an organizational
context. Some learners find role-play daunting, even traumatic. To counter this
experience, this article shows an innovative role-play format where, in advance of the
program, tutors design and create a “disaster” video—an encounter where almost
everything goes awry. In class, the video is shown and the group is divided into
two teams: and one team designs and demonstrates a “corrected” version of the
encounter. The second team composes a set of best practices on the ideal way
to conduct such an encounter. The role-play event is performed in plenary by the
“Demonstration” team, and the “Best Practices” team applies their guidelines to the
other team’s performance. Instructions on how to use the exercise are given.
| Item Type: |
Article
|
| Keywords: |
soft skills; training; role-play; acting; skills, behavior training; apprehension; |
| Academic Unit: |
Faculty of Social Sciences > School of Business |
| Item ID: |
11311 |
| Identification Number: |
https://doi.org/10.1177/2379298117728706 |
| Depositing User: |
Paul Donovan
|
| Date Deposited: |
16 Oct 2019 11:50 |
| Journal or Publication Title: |
Management Teaching Review |
| Publisher: |
Sage Publications |
| Refereed: |
Yes |
| URI: |
|
| Use Licence: |
This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available
here |
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