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    The Disaster Approach: Countering Learner Apprehension in Role-Play


    Donovan, Paul and Townsend, John (2018) The Disaster Approach: Countering Learner Apprehension in Role-Play. Management Teaching Review, 3 (2). pp. 172-180. ISSN 2379-2981

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    Abstract

    Training programs enhance the skills of participants. Role-play, one method used for such skill development, is learning through performing a set of behaviors, in accordance with predetermined expectations of a job role in an organizational context. Some learners find role-play daunting, even traumatic. To counter this experience, this article shows an innovative role-play format where, in advance of the program, tutors design and create a “disaster” video—an encounter where almost everything goes awry. In class, the video is shown and the group is divided into two teams: and one team designs and demonstrates a “corrected” version of the encounter. The second team composes a set of best practices on the ideal way to conduct such an encounter. The role-play event is performed in plenary by the “Demonstration” team, and the “Best Practices” team applies their guidelines to the other team’s performance. Instructions on how to use the exercise are given.

    Item Type: Article
    Keywords: soft skills; training; role-play; acting; skills, behavior training; apprehension;
    Academic Unit: Faculty of Social Sciences > School of Business
    Item ID: 11311
    Identification Number: https://doi.org/10.1177/2379298117728706
    Depositing User: Paul Donovan
    Date Deposited: 16 Oct 2019 11:50
    Journal or Publication Title: Management Teaching Review
    Publisher: Sage Publications
    Refereed: Yes
    URI:

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