Levis, Mary and Helfert, Markus and Brady, Malcolm
(2007)
Information quality management: review of an evolving research area.
ICIQ'07.
Abstract
The importance of quality is widely acknowledged throughout the world, not only for
avoiding failure and reducing costs but also for gaining competitive advantage. This article reflects
on two approaches of quality management that have gained popularity during the last decades:
Total Quality Management (TQM) and Information Quality Management (IQM). The goal of this
study is to illustrate the links between TQM and IQM. We will trace the roots of Information
Quality to the Total Quality philosophy of the quality gurus that gained popularity in the 1960’s
and show how TQM underpins IQM. We also suggest that IQM is coming of age and a new
research area in its own right.
| Item Type: |
Article
|
| Keywords: |
Information Quality Management; Data Quality; Total Quality Management; |
| Academic Unit: |
Faculty of Social Sciences > School of Business |
| Item ID: |
12872 |
| Depositing User: |
Markus Helfert
|
| Date Deposited: |
12 May 2020 10:38 |
| Journal or Publication Title: |
ICIQ'07 |
| Publisher: |
dblp.org |
| Refereed: |
Yes |
| URI: |
|
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