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    Sensemaking of complex sociotechnical systems: the case of governance dashboards


    Vornhagen, Heike and Davis, Brian and Zarrouk, Manel (2018) Sensemaking of complex sociotechnical systems: the case of governance dashboards. In: Publication:dg.o '18: Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age. Association for Computing Machinery (ACM). ISBN 9781450365260

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    Abstract

    This research project is concerned with developing a suitable visualization model to depict a complex socio-technical system such as a city. It focuses on governance dashboards as the main starting point as these aim to depict many aspects of a city and, it is argued, already reflect and shape a city in its totality. Governance dashboards however pose a number of challenges and may not be the most suitable visualisation for representing a city. It is proposed to create a visualisation model that would fully capture a city in its complexity whilst being cognisant of allowing users to engage with detail.

    Item Type: Book Section
    Additional Information: This work has emanated from research supported in part by a research grant from Science Foundation Ireland (SFI) under Grant Number SFI/12/RC/2289 and in part by the SSIX Horizon 2020 project (grant agreement No 645425).
    Keywords: Systems Thinking; Visualization; Human-centered computing; concepts and paradigms; Applied computing; E-government; Multi-criterion optimization and decision-making;
    Academic Unit: Faculty of Science and Engineering > Computer Science
    Item ID: 13415
    Identification Number: https://doi.org/10.1145/3209281.3209392
    Depositing User: Brian Davis
    Date Deposited: 07 Oct 2020 14:32
    Publisher: Association for Computing Machinery (ACM)
    Refereed: Yes
    Funders: Science Foundation Ireland (SFI), SSIX Horizon 2020
    URI:

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