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    BPM Organization and Personnel. Part 1: Building a BPM Support Group that creates Value


    Boots, Jim (2012) BPM Organization and Personnel. Part 1: Building a BPM Support Group that creates Value. IVI White Paper Series.

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    Abstract

    Mature Business Process Management (BPM) is not achieved overnight. Typically, it takes many years of commitment to build mature BPM capability into an organization’s culture. This paper, which is the first in a series of BPM white papers sponsored by the Innovation Value Institute (IVI), will help organizations understand where they are on the BPM maturity curve, where they are trying to go, and how they can get there. Chevron Corporation, where the author worked for 30 years, serves as a primary case study throughout the series.

    Item Type: Article
    Keywords: Business Process Management; maturity curve;
    Academic Unit: Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI
    Item ID: 6386
    Depositing User: IVI Editor
    Date Deposited: 22 Sep 2015 16:05
    Journal or Publication Title: IVI White Paper Series
    Refereed: No
    URI:

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