Cushen, Jean and Thompson, Paul
(2012)
Doing the right thing? HRM and the angry
knowledge worker.
New Technology, Work and Employment, 27 (2).
pp. 79-92.
ISSN 0268-1072
Abstract
This paper explores the relationship between human resource
(HR) practices, commitment, work and employment relations.
Drawing on an in-depth ethnography of knowledge workers
within a global, high-technology, knowledge-intensive firm,
the paper offers a multidimensional understanding of structures
of influence and of commitment that interact in distinctive
ways to shape the employee experience. In examining the
context and content of ‘best practice’ HR in a ‘celebrated’,
leading-edge company, we have offered a more complex,
grounded picture of the intent and outcome of commitmentseeking
policies. The paper demonstrates that, contrary to
mainstream and critical scholarship, skilled technical workers
in knowledge-intensive firms can be uncommitted, angry and
high performing at the same time.
| Item Type: |
Article
|
| Keywords: |
commitment; financialisation; HRM; identity;
knowledge work; normative control; |
| Academic Unit: |
Faculty of Social Sciences > School of Business |
| Item ID: |
11234 |
| Identification Number: |
https://doi.org/10.1111/j.1468-005X.2012.00285.x |
| Depositing User: |
Jean Cushen
|
| Date Deposited: |
11 Oct 2019 16:57 |
| Journal or Publication Title: |
New Technology, Work and Employment |
| Publisher: |
Blackwell Publishing Ltd |
| Refereed: |
Yes |
| URI: |
|
| Use Licence: |
This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available
here |
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