Cullen, John G. and McLaughlin, Andrew
(2006)
What drives the persistence of presenteeism as a
managerial value in hotels?: Observations noted
during an Irish work-life balance research project.
International Journal of Hospitality Management, 25 (3).
pp. 510-516.
ISSN 0278-4319
Abstract
A research project on work-life balance and Irish hotel managers by McLaughlin and
Cullen (Managers and work-life balance: a case of Irish hospitality industry, Irish
Management Institute, Dublin) noted high levels of presenteeism amongst focus group
participants. This paper analyses the qualitative data obtained during this project with a view
to identifying drivers of this finding and discusses possible consequences for hotel managers.
Presenteeism is found to be embedded in narratives of managerial identity and in the
management culture of the hotel industry. Three core rationales, which present at
organisational and environmental levels, are proposed as forces that reinforce presenteeism
as a managerial value in hotels
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