Ruijer, Erna and Grimmelikhuijsen, Stephen and Hogan, Michael and Enzerink, Sem and Ojo, Adegboyega and Meijer, Albert
(2017)
Connecting societal issues, users and data. Scenario-based design of open
data platforms.
Government Information Quarterly, 34 (3).
pp. 470-480.
ISSN 0740-624x
Abstract
Governments around the world make their data available through platforms but, disappointingly, the use of this
data is lagging behind. This problem has been recognized in the literature and to facilitate use of open datasets,
scholars have focused on identifying general user requirements for open data platform design. This approach
however fails to take into account the variation of open data practices and specific contexts of usage. This study,
therefore, argues that next to general requirements: we also need to collect context-specific user requirements for
open data platforms. We take different societal issues as the starting point for open data platform design. To
illustrate the value of this context-specific approach, we apply scenario-based design methodology in the
Province of Groningen in The Netherlands. The results show that different scenarios result partly in similar but
also partly in different user requirements, leading to a deeper and richer understanding of user requirements. We
conclude that a context-specific approach thereby connecting data, users and societal issues can be used to guide
government agencies and designers in efforts to develop open data platforms that actually meet the needs of
citizens.
| Item Type: |
Article
|
| Keywords: |
Open data platform;
User requirements;
Scenario-based design;
Societal issues; |
| Academic Unit: |
Faculty of Social Sciences > School of Business |
| Item ID: |
12846 |
| Identification Number: |
https://doi.org/10.1016/j.giq.2017.06.003 |
| Depositing User: |
Adegboyega Ojo
|
| Date Deposited: |
01 May 2020 10:27 |
| Journal or Publication Title: |
Government Information Quarterly |
| Publisher: |
Elsevier |
| Refereed: |
Yes |
| URI: |
|
| Use Licence: |
This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available
here |
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