Singh, Sanjay and Mittal, S. and Sengupta, A. and Pradhan, R.K. (2019) A dual-pathway model of knowledge exchange: linking human and psychosocial capital with prosocial knowledge effectiveness. Journal of Knowledge Management, 23 (5). pp. 889-914. ISSN 1367-3270

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Abstract

Purpose: This study aims to examine a dual-pathway model that recognizes two distinct (formal and informal) but complementary mechanisms of knowledge exchanges – knowledge sharing and knowledge helping. It also investigates how team members use their limited human and psychosocial capital for prosocial knowledge effectiveness. Design/methodology/approach: A survey-based approach was used to examine the hypotheses of the study. A moderated-mediation model was proposed and tested using bootstrap approach. Findings: Knowledge sharing and knowledge helping were found to be the significant links through which human capital (capability) and psychosocial capital (motivation and efficacy) significantly predict prosocial knowledge effectiveness. Post hoc analysis suggests that human capital through knowledge sharing influences team learning, whereas the psychosocial capital through knowledge helping influences team leadership. Originality/value: The present study found two distinct but complementary and yet necessary mechanisms of knowledge exchanges to be linked as the important outlay for the human and psychosocial capital to be effective in the prosocial knowledge behaviours.

Item Type:	Article
Additional Information:	Cite as: Singh, S.K., Mittal, S., Sengupta, A. and Pradhan, R.K. (2019), "A dual-pathway model of knowledge exchange: linking human and psychosocial capital with prosocial knowledge effectiveness", Journal of Knowledge Management, Vol. 23 No. 5, pp. 889-914. https://doi-org.jproxy.nuim.ie/10.1108/JKM-08-2018-0504
Keywords:	Professional identity; Social identity theory; Capability; Knowledge exchange; Knowledge self-efficacy; Prosocial knowledge effectiveness;
Academic Unit:	Faculty of Social Sciences > School of Business
Item ID:	14987
Identification Number:	https://doi.org/10.1108/JKM-08-2018-0504
Depositing User:	Sanjay Singh
Date Deposited:	04 Nov 2021 17:45
Journal or Publication Title:	Journal of Knowledge Management
Publisher:	Emerald
Refereed:	Yes
URI:	Publisher
Use Licence:	This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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