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    Usability Evaluation of an Open Data Platform


    Osagie, Edobor and Waqar, Mohammad and Adebayo, Samuel and Stasiewicz, Arkadiusz and Porwol, Lukasz and Ojo, Adegboyega (2017) Usability Evaluation of an Open Data Platform. In: Proceedings of the 18th Annual International Conference on Digital Government Research. ACM Digital Library, pp. 495-504. ISBN 978-1-4503-5317-5

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    Abstract

    Despite the rapid proliferation of open data platforms, the accessibility and ease of use of data portals is low. This factor prevents citizens and civil society organizations from exploiting open data for their goals. The poor usability of current generation of open data platforms could be attributed to the fact that these platforms were not designed for non-technical users. They are typically software products developed “by programmers for programmers or technical users”. Consequently, while reports about innovative use of open data by software developers and start-ups are common, there are very few reports about successful public use of open data to tackle concrete societal challenges. This paper provides the results and lessons learnt from the usability evaluation of the second alpha release of a next generation open data platform designed explicitly to support non-technical users. A scenario involving a transportation challenge in Dublin City was employed as the context for the evaluation of the platform. Findings provide some empirical basis for identifying important user interface design considerations, patterns for highly usable open data platforms and considerations for open data policy.

    Item Type: Book Section
    Keywords: Usable Open Data Platform; Route-To-PA Platform; Open Data;
    Academic Unit: Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI
    Faculty of Social Sciences > School of Business
    Item ID: 15798
    Identification Number: https://doi.org/10.1145/3085228.3085315
    Depositing User: Adegboyega Ojo
    Date Deposited: 11 Apr 2022 15:10
    Publisher: ACM Digital Library
    Refereed: Yes
    URI:

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