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    Harnessing the duality of e-participation: social software infrastructure design


    Porwol, Lukasz and Ojo, Adegboyega and Breslin, John (2013) Harnessing the duality of e-participation: social software infrastructure design. In: ICEGOV '13: Proceedings of the 7th International Conference on Theory and Practice of Electronic Governance, October 2013.

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    Abstract

    There have been limited efforts so far to mainstream social media-based citizen-led political deliberations and its integration with traditional government-led e-Participation. Thus, while notion of duality of e-Participation is plausible – the mutual (re-)shaping of the deliberations on traditional e-Participation and social media; significant socio-technical and organizational capabilities must be developed by governments to harness this duality. In this paper, we elaborate on these capabilities relying on the theoretical framework developed in our earlier work. Focusing on the socio-technical aspects, we develop the requirements, design and specify the implementation technologies for realizing the Social Software Infrastructure (SSI) required for harnessing political deliberations on social media platforms. We show how the SSI can be integrated with a traditional e-Participation platform and conclude with the challenges in implementing and sustaining this technical infrastructure in government.

    Item Type: Conference or Workshop Item (Paper)
    Keywords: e-Participation; Duality of e-Participation; Participatory Democracy; Online Political Deliberation; Social Media Mining;
    Academic Unit: Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI
    Faculty of Social Sciences > School of Business
    Item ID: 15868
    Identification Number: https://doi.org/10.1145/2591888.2591941
    Depositing User: Laura Gallagher
    Date Deposited: 25 Apr 2022 14:31
    Refereed: Yes
    URI:

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