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    Smart cities and service integration


    Nam, Taewoo and Zheng, Lei and Aldama, Francisco Armando and Chourabi, Hafedh and Mellouli, Sehl and Pardo, Theresa A. and Gil-Garcia, J. Ramon and Scholl, Hans Jochen and Ojo, Adegboyega and Estevez, Elsa (2011) Smart cities and service integration. In: dg.o '11: Proceedings of the 12th Annual International Digital Government Research Conference: Digital Government Innovation in Challenging Times, June 2011.

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    Abstract

    E-government advancements have not fully resolved the challenge of providing citizens with a single entry point for services that involve different government entities. The Smart Cities and Service Integration project (hereafter, SmartCities) aims to establish a framework for smart city service integration that would assist in the management of large scale projects related to the integration of services across governments. By using comparative case studies of six cities (New York City, Seattle, Quebec City, Mexico City, Macao, and Shanghai), the project aims to develop a theoretical framework to guide smart cities service integration. The project will highlight integration of public services and cross-boundary information sharing by focusing on specific policy domains. An additional goal of this project is to develop research capabilities of graduate students who participate in the research. The research project is funded by the Social Sciences and Humanities Research Council of Canada.

    Item Type: Conference or Workshop Item (Paper)
    Keywords: Smart city; Service integration; E-government;
    Academic Unit: Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI
    Faculty of Social Sciences > School of Business
    Item ID: 15875
    Identification Number: https://doi.org/10.1145/2037556.2037612
    Depositing User: Adegboyega Ojo
    Date Deposited: 25 Apr 2022 14:54
    Refereed: Yes
    URI:

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