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    Using deep learning to investigate digital behavior in culinary tourism


    Hasan, Rajibul and Abdunurova, Assem and Wang, Wenwen and Zheng, Jiawei and Shams, S.M. Riad (2020) Using deep learning to investigate digital behavior in culinary tourism. Journal of Place Management and Development, 14 (1). pp. 43-65. ISSN 1753-8335

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    Abstract

    Purpose – The purpose of this study is to gather insights into digital consumer behaviour related to Chinese restaurents by examining visual contents on Tripadvisor platform. Design/methodology/approach – Using the deep learning approach, this research assessed consumer-posted online content of dining experiences by implementing image analysis and clustering. Text mining using word cloud analysis revealed the most frequently repeated keywords. Findings – First, 4,000 photos of nine Chinese restaurants posted on Tripadvisor’s website were analyzed using image recognition via Inception V3 and Google’s deep learning network; this revealed 12 hierarchical image clusters. Then, an open-questionnaire survey of 125 Chinese respondents investigated consumers’ information needs before visiting a restaurant and after purchasing behavior (motives to share). Practical implications – This study contributes to culinary marketing development by introducing a new analysis methodology and demonstrating its application by exploring a wide range of keywords and visual images published on the internet. Originality/value – This research extends and contributes to the literature regarding visual user-generated content in culinary tourism.

    Item Type: Article
    Keywords: Deep learning; Text mining; Image analysis; Culinary tourism; Digital consumer behavior; Online contents;
    Academic Unit: Faculty of Social Sciences > School of Business
    Item ID: 15939
    Identification Number: https://doi.org/10.1108/JPMD-03-2020-0022
    Depositing User: Rajibul Hasan
    Date Deposited: 11 May 2022 10:30
    Journal or Publication Title: Journal of Place Management and Development
    Publisher: Emerald
    Refereed: Yes
    URI:

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