McCartney, Steven and Murphy, Caroline and Mccarthy, Jean (2021) 21st century HR: a competency model for the emerging role of HR Analysts. Personnel Review, 50 (6). pp. 1495-1513. ISSN 0048-3486

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Abstract

Purpose – Drawing on human capital theory and the human capital resources framework, this study explores the knowledge, skills, abilities and other characteristics (KSAOs) required by the emerging role of human resource (HR) analysts. This study aims to systematically identify the key KSAOs and develop a competency model for HR Analysts amid the growing digitalization of work. Design/methodology/approach – Adopting best practices for competency modeling set out by Campion et al. (2011), this study first analyzes 110 HR analyst job advertisements collected from five countries: Australia, Canada, Ireland, the United Kingdom and the USA. Second a thematic analysis of 12 in-depth semistructured interviews with HR analytics professionals from Canada and Ireland is then conducted to develop a novel competency model for HR Analysts. Findings – This study adds to the developing and fast-growing field of HR analytics literature by offering evidence supporting a set of six distinct competencies required by HR Analysts including: consulting, technical knowledge, data fluency and data analysis, HR and business acumen, research and discovery and storytelling and communication. Practical implications – The research findings have several practical implications, specifically in recruitment and selection, HR development and HR system alignment. Originality/value – This study contributes to the evolving HR analytics literature in two ways. First, the study links the role of HR Analysts to human capital theory and the human capital resource framework. Second, it offers a timely and empirically driven competency model for the emerging role of HR Analysts.

Item Type:	Article
Keywords:	Competency models; Human resource analytics; People analytics; HR Analysts; Strategic HRM; Human capital resources;
Academic Unit:	Faculty of Social Sciences > School of Business
Item ID:	15979
Identification Number:	https://doi.org/10.1108/PR-12-2019-0670
Depositing User:	Steven McCartney
Date Deposited:	17 May 2022 14:56
Journal or Publication Title:	Personnel Review
Publisher:	Emerald
Refereed:	Yes
URI:	Publisher
Use Licence:	This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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