Kenny, Treasa
(2020)
Welcome to the twenty-first
century: informing
HR decision-making about
workplace mediation.
In: Chartered Institute of Personnel Development.
Abstract
HR practitioners and mediators work very closely together when arranging for mediation to
address conflict and disputes. However, rather than viewing mediation purely as a process,
I propose that we need to recognise that the analysis of conflict is initially done by HR
practitioners. With that in mind, this article shares research findings from workplace mediators in
Ireland to inform HR practitioners in their decisions to use workplace mediation effectively.
If we are going to develop an effective vision for, and return on investment from, workplace
mediation in organisations (Brubaker et al 2014), we need to develop our understanding
through research (Bollen and Euwema 2013). This article specifically focuses on the interplay
of engagement and decision-making between the two key professional groups who facilitate
workplace mediation in organisations.
| Item Type: |
Conference or Workshop Item
(Paper)
|
| Keywords: |
HR decision-making; workplace mediation; |
| Academic Unit: |
Faculty of Social Sciences > Research Institutes > Edward M Kennedy Institute |
| Item ID: |
15999 |
| Depositing User: |
Treasa Kenny
|
| Date Deposited: |
24 May 2022 14:27 |
| Refereed: |
Yes |
| URI: |
|
| Use Licence: |
This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available
here |
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