McCarthy, Jeff and Rowley, Jenny and Keegan, Brendan (2022) Social media marketing strategy in English football clubs. Soccer & Society, 23 (4-5). pp. 513-528. ISSN 1466-0970

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Abstract

The aim of this study is to explore the evolving social media marketing strategies of football clubs involved in the English Premier League (EPL), in a constantly changing sporting and digital landscape. Interviews conducted with practitioners from a range of clubs revealed that social media marketing has been fully adopted as a key strategic marketing channel. Other insights include the importance of trust to clubs being able to harness the collective of passionate fans on social media platforms. Also, how clubs are using social media to grow their global reach and capitalize on worldwide EPL exposure. The paper also highlights some of the negatives of social media, as experienced by football club social media marketing practitioners. Finally, a social media marketing strategy framework applied to football is proposed, based on the social media marketing strategy of football clubs and their understanding of why and how their fans use social media.

Item Type:	Article
Keywords:	Social media; marketing; strategy; English football clubs;
Academic Unit:	Faculty of Social Sciences > School of Business
Item ID:	18067
Identification Number:	https://doi.org/10.1080/14660970.2022.2059872
Depositing User:	Brendan Keegan
Date Deposited:	24 Jan 2024 16:12
Journal or Publication Title:	Soccer & Society
Publisher:	Taylor & Francis Group
Refereed:	Yes
URI:	Publisher
Use Licence:	This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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