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Veling, Louise (2013) Why is User Experience Design (UED) important for Organizational Success? Working Paper. IVI: Innovation Value Institute, National University of Ireland Maynooth.
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Abstract
User Experience Design (UED) ensures that the focus of
Information and Communication Technology (ICT) is on
the people for whom it is being created; including
technology users, customers and the business. Globally,
organizations are coming to realize that traditional,
techno-centric methods of technology development can
lead to high rates of project failure. Additionally, users
and user-derived data is rapidly becoming more
important to organizational innovation and to the
identification of emerging technological opportunities.
The UED approach can also be used successfully outside
of ICT to increase business value; for example, in the
area of service or business design.
| Item Type: | Monograph (Working Paper) |
|---|---|
| Keywords: | IT-CMF; user experience; business value; organizational success; User Experience Design (UED); UED; innovation; service innovation; |
| Academic Unit: | Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI |
| Item ID: | 4303 |
| Depositing User: | Louise Veling |
| Date Deposited: | 09 Apr 2013 15:19 |
| Publisher: | IVI: Innovation Value Institute, National University of Ireland Maynooth |
| Related URLs: | |
| URI: | https://mural.maynoothuniversity.ie/id/eprint/4303 |
| Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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