Electronic Medical Record (EMR) adoption can be challenging for many hospitals, and CIOs are often tasked to lead - with agility - the adoption of such technologies. To aid CIOs and senior IT decision-makers achieve this goal - Intel Corporation, HIMSS Analytics and Innovation Value Institute have created a holistic approach for hospitals to strategize, implement and run electronic medical record (EMR) and general IT services. It involves the joint tracking of EMR adoption levels and maturity of IT organisational capabilities. This allows hospital IT organisations to identify the next step in EMR adoption, together with the necessary IT organisational capabilities to plan, implement and run EMR services. Results highlight IT organisational capabilities relating to Governance, Strategic Planning, Supplier Management, Demand and Supply Management, Enterprise Architecture, and Relationship Management are of paramount importance for hospitals to achieve and effectively run higher levels of EMR adoption. Additionally, a hospital’s ability to leverage emerging technologies to address challenges in IT Security, Mobile Healthcare, and Integrated Care Delivery contribute towards achieving higher levels of EMR adoption.