Le Dinh, Thang and Pham Thi, Thanh Thoa (2012) Information-Driven Framework for Collaborative Business Service Modelling. International Journal of Service Science, Management, Engineering, and Technology, 3 (1). pp. 1-18. ISSN 1947-9603

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Abstract

In the context of a network of enterprises, the competitive advantage of each enterprise depends greatly on the ability to use network architectures to collaborate efficiently in business services. The paper introduces a conceptual framework, called the CBSM (Collaborative Business Service Modelling) framework, which provides an intellectual foundation for understanding thoroughly and modelling effectively collaborative business services. The paper begins by presenting the necessity for and principles of the conceptual framework. Then it presents the architecture of the CBSM framework that consists of three different levels: the service level for service operation, the service system level for service creation, and the service value creation network level for service proposal. The paper continues with a discussion and review of the relevant literature, followed by the conclusion and suggestions for further research.

Item Type:	Article
Keywords:	Collaborative Business Services; Conceptual Framework; Service Modelling; Service Science; Service System; Service Value Creation Network;
Academic Unit:	Faculty of Science and Engineering > Computer Science
Item ID:	7015
Identification Number:	https://doi.org/10.4018/jssmet.2012010101
Depositing User:	Thanh Thoa Pham Thi
Date Deposited:	11 Mar 2016 11:40
Journal or Publication Title:	International Journal of Service Science, Management, Engineering, and Technology
Publisher:	IGI Global
Refereed:	Yes
URI:	Publisher
Use Licence:	This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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