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    Reflections on the role of a workplace mediator.

    Bennett, Tony (2017) Reflections on the role of a workplace mediator. Journal of Mediation & Applied Conflict Analysis, 4 (1). pp. 552-559. ISSN 2009-7170

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    This article is a reflection on my time as an internal mediator and, I hope also, a guide for readers who are considering introducing or taking up the role. To that end, the discussion covers my early expectations, the first time in the role, different approaches to the role I have encountered both as a practicing mediator and also as a researcher and closes with some reflection on the future. This article is an adaptation of an original paper for the UK Professional Mediation Association conference 2014. To that end, I have sought to develop some of the themes based more specifically on my and colleagues’ research on mediation across a number of sectors in the UK, in particular within higher education.

    Item Type: Article
    Keywords: Mediation; workplace mediator; internal mediation;
    Academic Unit: Faculty of Social Sciences > Research Institutes > Edward M Kennedy Institute
    Item ID: 8327
    Identification Number:
    Depositing User: Kennedy Institute
    Date Deposited: 14 Jun 2017 14:54
    Journal or Publication Title: Journal of Mediation & Applied Conflict Analysis
    Publisher: Maynooth Academic Publishing
    Refereed: Yes
    Use Licence: This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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