Bastidas, Viviana (2021) ArchiSmartCity: Modelling the Alignment of Services and Information in Smart City Architectures. PhD thesis, National University of Ireland, Maynooth.
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Abstract
Digital transformation in the public sector describes the shift from traditional creation
and delivery of services, into the massive use of digital technologies to enhance public
services. The digitalisation of public administration presents significant challenges for
many municipalities in the social, economic, environmental, and sustainable dimensions.
Cities take advantage of the rapid advances in information and communication technologies
capabilities to make the provision of city services (e.g., health service, transport service,
air-quality service, education service) more efficient. These modern urban environments are
commonly referred to as Smart Cities, where advanced and innovative services are offered
to improve the overall quality of life for the citizens. Smart Cities are complex systems
that involve diverse stakeholders and concerns, use heterogeneous information systems and
technologies, and aim to fulfill multiple and conflicting goals. Such complexity challenges
the provision of services that may fail to achieve city goals and meet the needs of citizens
due to the lack of alignment between city services and the information systems that support
them. Evidence of this is the existence of city services and systems that fail to address the
real needs of stakeholders, and are not perceived as valuable by them because they do not
interoperate, leading to duplication of work and incompatible solutions.
Enterprise Architecture (EA) is an established planning and governance approach to
manage the complexity of corporate systems. EA presents a holistic view of organisational
business strategies and IT initiatives to achieve organisational goals by adopting a comprehensive
perspective on the overall architecture. Smart Cities can be seen as urban enterprises
with more complex and multi-dimensional systems that require integration among smarter
services from different domains (e.g., mobility, energy, public safety, emergency, education,
culture, etc.) to respond to diverse interests and objectives from a range of stakeholders.
Existing research on EAs for Smart Cities uses the concept of layers and views to describe
architecture content and guide its implementation. However, these approaches do not identify
the concepts to describe and model the relationships between the service and information
layers which are essential to address the strategic alignment. Furthermore, there is an absence
of such concepts in languages and metamodels for Enterprise Modelling. These architectures
and metamodels mostly emphasize technical aspects that constitute Smart Cities and they
rarely focus on city services and their strategic aspects towards delivering the cities vision
and objectives.
This research introduces ArchiSmartCity, a metamodel that addresses the alignment
between city services and information systems according to Smart City strategies to assist
in the digitalisation of public city services. In this thesis, design principles and design
requirements are defined and instantiated by designing the ArchiSmartCity metamodel that
explicitly expresses this alignment, following a design science research approach. Further,
ArchiSmartCity is developed and implemented as a coherent extension of an EA metamodel
to describe an expository instantiation and its application. ArchiSmartCity is evaluated in an
iterative manner within multiple-case studies, by creating real-world services models that are
validated by Smart City domain experts. Moreover, this thesis demonstrates and evaluates
ArchiSmartCity by developing a computer-based solution for semantic alignment analysis.
Ex-post evaluation results demonstrate the quality and practical relevance of the developed
metamodel extension for cities and municipalities. This study contributes to the current
understanding of how city strategies should be aligned with Smart City implementations by
providing a prescriptive view and metamodel to guide coherent and unambiguous architecture
design in the Smart Cities field.
Item Type: | Thesis (PhD) |
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Keywords: | ArchiSmartCity; Modelling; Alignment of Services; Information; Smart City Architectures; |
Academic Unit: | Faculty of Science and Engineering > Computer Science |
Item ID: | 14874 |
Depositing User: | IR eTheses |
Date Deposited: | 01 Oct 2021 10:56 |
URI: | https://mural.maynoothuniversity.ie/id/eprint/14874 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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