Alfano, Marco, Kellett, John, Lenzitti, Biagio and Helfert, Markus (2021) Proposed Use of a Conversational Agent for Patient Empowerment. In: Proceedings of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies (BIOSTEC 2021).
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Abstract
Empowerment is a process through which people acquire the necessary knowledge and self-awareness to understand their conditions and treatment options, make informed choices and self-manage their health conditions in daily life, in collaboration with medical professionals. Conversational Agents in healthcare could play an important role in the process of empowering a person but, so far, they have been seldom been used for this purpose. This paper presents the basic principles and preliminary implementation of a conversational health agent for patient empowerment. It dialogues with the user in a "natural" way, collects health data from heterogeneous sources and provides the user with specific and relevant information. This allows a person/patient to create his/her own opinion on health matters in the most complete and objective way, and, therefore, it facilitates the empowerment process.
  
  | Item Type: | Conference or Workshop Item (Paper) | 
|---|---|
| Keywords: | Digital Health; Patient Empowerment; Conversational Agent; Tailored Health Communication; Artificial Intelligence; Big Data; | 
| Academic Unit: | Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI | 
| Item ID: | 15248 | 
| Identification Number: | 10.5220/0010414408170824 | 
| Depositing User: | Markus Helfert | 
| Date Deposited: | 17 Jan 2022 12:10 | 
| Publisher: | SCITEPRESS | 
| Refereed: | Yes | 
| Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here | 
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