Hasan, Rajibul, Abdunurova, Assem, Wang, Wenwen, Zheng, Jiawei and Shams, S.M. Riad (2020) Using deep learning to investigate digital behavior in culinary tourism. Journal of Place Management and Development, 14 (1). pp. 43-65. ISSN 1753-8335
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Abstract
Purpose – The purpose of this study is to gather insights into digital consumer behaviour related to Chinese
restaurents by examining visual contents on Tripadvisor platform.
Design/methodology/approach – Using the deep learning approach, this research assessed consumer-posted online content of dining experiences by implementing image analysis and clustering. Text mining
using word cloud analysis revealed the most frequently repeated keywords.
Findings – First, 4,000 photos of nine Chinese restaurants posted on Tripadvisor’s website were analyzed
using image recognition via Inception V3 and Google’s deep learning network; this revealed 12 hierarchical
image clusters. Then, an open-questionnaire survey of 125 Chinese respondents investigated consumers’
information needs before visiting a restaurant and after purchasing behavior (motives to share).
Practical implications – This study contributes to culinary marketing development by introducing a
new analysis methodology and demonstrating its application by exploring a wide range of keywords and
visual images published on the internet.
Originality/value – This research extends and contributes to the literature regarding visual user-generated content in culinary tourism.
Item Type: | Article |
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Keywords: | Deep learning; Text mining; Image analysis; Culinary tourism; Digital consumer behavior; Online contents; |
Academic Unit: | Faculty of Social Sciences > School of Business |
Item ID: | 15939 |
Identification Number: | 10.1108/JPMD-03-2020-0022 |
Depositing User: | Rajibul Hasan |
Date Deposited: | 11 May 2022 10:30 |
Journal or Publication Title: | Journal of Place Management and Development |
Publisher: | Emerald |
Refereed: | Yes |
Related URLs: | |
URI: | https://mural.maynoothuniversity.ie/id/eprint/15939 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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