This chapter will outline the philosophy and approach of the Kennedy Institute Workplace Mediation Research Group (KIWMRG) in Ireland. The Group is comprised of a unique mix of academics, practitioners, and 'pracademics' whose raison d'être is to use research to address issues and challenges in the field of workplace mediation. Formed in 2015, the Group has already delivered two substantial research projects sponsored by the Mediators’ Institute of Ireland (the MII) and the Financial Services Ombudsman, and a third is in progress. The aim of the Group is to ensure that workplace mediation practice in Ireland (and beyond) is informed by a body of solid empirical research. This chapter will draw on our projects completed to date to illustrate the value of research in informing policy and practice.