McCartney, Steven and Fu, Na (2022) Promise versus reality: a systematic review of the ongoing debates in people analytics. Journal of Organizational Effectiveness: People and Performance, 9 (2). pp. 281-311. ISSN 2051-6614
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Abstract
Purpose – According to the significant growth of literature and continued adoption of people analytics in
practice, it has been promised that people analytics will inform evidence-based decision-making and improve
business outcomes. However, existing people analytics literature remains underdeveloped in understanding
whether and how such promises have been realized. Accordingly, this study aims to investigate the current
reality of people analytics and uncover the debates and challenges that are emerging as a result of its adoption.
Design/methodology/approach – This study conducts a systematic literature review of peer-reviewed
articles focused on people analytics published in the Association of Business School (ABS) ranked journals
between 2011 and 2021.
Findings –The review illustrates and critically evaluates several emerging debates and issues faced by people
analytics, including inconsistency among the concept and definition of people analytics, people analytics
ownership, ethical and privacy concerns of using people analytics, missing evidence of people analytics impact
and readiness to perform people analytics.
Practical implications – This review presents a comprehensive research agenda demonstrating the need for
collaboration between scholars and practitioners to successfully align the promise and the current reality of
people analytics.
Originality/value – This systematic review is distinct from existing reviews in three ways. First, this review
synthesizes and critically evaluates the significant growth of peer-reviewed articles focused on people analytics
published in ABS ranked journals between 2011 and 2021. Second, the study adopts a thematic analysis and coding
process to identify the emerging themes in the existing people analytics literature, ensuring the comprehensiveness
of the review. Third, this study focused and expanded upon the debates and issues evolving within the emerging
field of people analytics and offers an updated agenda for the future of people analytics research.
Item Type: | Article |
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Keywords: | People analytics; HR analytics; workforce analytics; Human resource management; Systematic literature review; |
Academic Unit: | Faculty of Social Sciences > School of Business |
Item ID: | 17555 |
Identification Number: | 10.1108/JOEPP-01-2021-0013 |
Depositing User: | Steven McCartney |
Date Deposited: | 18 Sep 2023 10:19 |
Journal or Publication Title: | Journal of Organizational Effectiveness: People and Performance |
Publisher: | Emerald |
Refereed: | Yes |
Related URLs: | |
URI: | https://mural.maynoothuniversity.ie/id/eprint/17555 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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