Ryazanova, Olga, McNamara, Peter and Andreeva, Tatiana (2024) When Hard-Working Bees Do Not Make a Productive Beehive: Legitimacy Tensions in Societal Impact Governance and How to Navigate Them. Academy of Management learning & education, 23 (3). pp. 460-481. ISSN 1537-260X
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Abstract
Business schools increasingly need to demonstrate the societal impact of their activities
to a broad range of stakeholders, both internal and external. With societal impact being a
hard-to-measure performance dimension, business school deans find it challenging to
create societal impact governance processes that reconcile multiple legitimate perceptions of what societal impact is. The result is that individual-level societal impacts (influences on society attributed to individual employees) are not aggregated into
organizational-level societal impact (influence attributed to an organization) in ways
that are effective and legitimate. In this paper, we develop a model that provides insights
into the process of legitimation for societal impact governance at the organizational
level. We address the emergence of different types of legitimacy and the sequencing of
legitimation stages that reduces internal decoupling and increases the perception of procedural justice. In a practical sense, our model helps in designing a decision-making process that addresses what societal impact is, how to measure it, and how much should be
spent on its measurement. We develop and share a set of tools and frameworks that can
be used to support the legitimation of societal impact evaluation and governance.
Item Type: | Article |
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Keywords: | Hard-Working Bees; Productive Beehive; Legitimacy Tensions; Societal Impact Governance; Navigate; |
Academic Unit: | Faculty of Social Sciences > School of Business |
Item ID: | 19184 |
Identification Number: | 10.5465/amle.2022.0425 |
Depositing User: | Peter McNamara |
Date Deposited: | 14 Nov 2024 15:36 |
Journal or Publication Title: | Academy of Management learning & education |
Publisher: | Academy of Management |
Refereed: | Yes |
Related URLs: | |
URI: | https://mural.maynoothuniversity.ie/id/eprint/19184 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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