Hussey, Jennifer, Holden, Mary T., Foley, Anthony and Lynch, Patrick (2011) Enhancing Professionalism through the Continuing Education of Micro and Small Tourism Enterprises: A Model for Programme Development. Irish Journal of Management, 31 (1): 6. pp. 77-99. ISSN 1649-248X
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Abstract
This paper originates in the context of growing recognition that the success of the global tourism industry will ultimately depend on the professionalism of its workforce; with recent policy targeting specifically the need for enhanced professionalism in the fragmented, SME-dominated Irish industry. Education's role as a key driver of the professionalisation process is undisputed; however, continuing education for owners/managers of micro/small businesses is problematic. Hence, the authors' tertiary institute developed a new Bachelor of Science (BSc) in Small Enterprise Management, based on an andragogical philosophy and problem-based learning approach (PBL). This paper details the nascent BSc's development led by stakeholder involvement and reports on the first stages of a longitudinal study on the programme's learning impact thereby providing insights into how the particular sector-specific challenges were met through an innovative programme, tailor-made to be responsive to its specific audience's major needs for a sense of involvement, relevance and flexibility.
| Item Type: | Article |
|---|---|
| Keywords: | Professionalism; Education; Tourism; |
| Academic Unit: | Faculty of Social Sciences > School of Business |
| Item ID: | 20356 |
| Identification Number: | 10.48460/MU.MURAL.00020356 |
| Depositing User: | IAM School of Business |
| Date Deposited: | 12 Aug 2025 13:54 |
| Journal or Publication Title: | Irish Journal of Management |
| Publisher: | Irish Academy of Management |
| Refereed: | Yes |
| Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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