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    Enhancing Professionalism through the Continuing Education of Micro and Small Tourism Enterprises: A Model for Programme Development.


    Hussey, Jennifer, Holden, Mary T., Foley, Anthony and Lynch, Patrick (2011) Enhancing Professionalism through the Continuing Education of Micro and Small Tourism Enterprises: A Model for Programme Development. Irish Journal of Management, 31 (1): 6. pp. 77-99. ISSN 1649-248X

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    Abstract

    This paper originates in the context of growing recognition that the success of the global tourism industry will ultimately depend on the professionalism of its workforce; with recent policy targeting specifically the need for enhanced professionalism in the fragmented, SME-dominated Irish industry. Education's role as a key driver of the professionalisation process is undisputed; however, continuing education for owners/managers of micro/small businesses is problematic. Hence, the authors' tertiary institute developed a new Bachelor of Science (BSc) in Small Enterprise Management, based on an andragogical philosophy and problem-based learning approach (PBL). This paper details the nascent BSc's development led by stakeholder involvement and reports on the first stages of a longitudinal study on the programme's learning impact thereby providing insights into how the particular sector-specific challenges were met through an innovative programme, tailor-made to be responsive to its specific audience's major needs for a sense of involvement, relevance and flexibility.
    Item Type: Article
    Keywords: Professionalism; Education; Tourism;
    Academic Unit: Faculty of Social Sciences > School of Business
    Item ID: 20356
    Depositing User: IAM School of Business
    Date Deposited: 12 Aug 2025 13:54
    Journal or Publication Title: Irish Journal of Management
    Publisher: Irish Academy of Management
    Refereed: Yes
    URI: https://mural.maynoothuniversity.ie/id/eprint/20356
    Use Licence: This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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