Byrne, Jacqueline, Dwyre, Tomás and Doyle, Declan (2018) Understanding the layers of a market-oriented organisational culture. Irish Journal of Management, 37 (1): 2. pp. 16-30. ISSN 1649-248X
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Abstract
Organisations with market-oriented cultures outperform other organisations. Thus, the creation of such a culture is paramount. This paper details how distinct layers of an organisation's culture can in combination influence market-oriented behaviours. The importance of organisational culture in the successful implementation of a market orientation strategy has been recognised. However, an awareness of how the layers of organisational culture, such as values, norms and artefacts, can contribute to market-oriented behaviour is still under research. The layers of organisational culture were thus investigated in three mixed-method case studies of Irish companies utilising a questionnaire survey, interviews and observations. The core conclusion of the study is that the combined synergistic effect of the particular unique organisational cultural layers in a company encourages market-oriented behaviours. This research adds necessary details for managers who seek to develop and create a market-oriented culture to improve company performance.
| Item Type: | Article |
|---|---|
| Keywords: | Market‑orientation; Culture; Artefacts; |
| Academic Unit: | Faculty of Social Sciences > School of Business |
| Item ID: | 20442 |
| Identification Number: | 10.2478/ijm-2018-0002 |
| Depositing User: | IAM School of Business |
| Date Deposited: | 15 Aug 2025 12:52 |
| Journal or Publication Title: | Irish Journal of Management |
| Publisher: | Irish Academy of Management |
| Refereed: | Yes |
| Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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