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    Understanding the layers of a market-oriented organisational culture.


    Byrne, Jacqueline, Dwyre, Tomás and Doyle, Declan (2018) Understanding the layers of a market-oriented organisational culture. Irish Journal of Management, 37 (1): 2. pp. 16-30. ISSN 1649-248X

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    Abstract

    Organisations with market-oriented cultures outperform other organisations. Thus, the creation of such a culture is paramount. This paper details how distinct layers of an organisation's culture can in combination influence market-oriented behaviours. The importance of organisational culture in the successful implementation of a market orientation strategy has been recognised. However, an awareness of how the layers of organisational culture, such as values, norms and artefacts, can contribute to market-oriented behaviour is still under research. The layers of organisational culture were thus investigated in three mixed-method case studies of Irish companies utilising a questionnaire survey, interviews and observations. The core conclusion of the study is that the combined synergistic effect of the particular unique organisational cultural layers in a company encourages market-oriented behaviours. This research adds necessary details for managers who seek to develop and create a market-oriented culture to improve company performance.
    Item Type: Article
    Keywords: Market‑orientation; Culture; Artefacts;
    Academic Unit: Faculty of Social Sciences > School of Business
    Item ID: 20442
    Identification Number: 10.2478/ijm-2018-0002
    Depositing User: IAM School of Business
    Date Deposited: 15 Aug 2025 12:52
    Journal or Publication Title: Irish Journal of Management
    Publisher: Irish Academy of Management
    Refereed: Yes
    URI: https://mural.maynoothuniversity.ie/id/eprint/20442
    Use Licence: This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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