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    A Betrayal in the Family: An Inhibitor or Stimulus for Business Model Innovation?


    Mostafiz, Md Imtiaz, Gali, Nahza, Ahmed, Farhad Uddin and Hughes, Mathew (2025) A Betrayal in the Family: An Inhibitor or Stimulus for Business Model Innovation? Journal of Product Innovation Management. ISSN 0737-6782

    Abstract

    Academic Summary: Business-focused betrayals perpetrated by family members in managerial and decision-making position scan devastate family businesses, questioning their assumptions about trust and how they conduct the business. Such betrayal sign it tensions between family and business logics, potentially causing paralysis and protection of the status quo or compelling innovation of its strategies and operations—its business model. We draw on two contrasting perspectives to examine this tension: the threat rigidity thesis suggests that betrayal inhibits business model innovation by inducing fear of failure (an emotional familial response); organizational learning theory suggests that betrayal stimulates business model innovation by prompting knowledge development (an impassive business response). Relying on a sample of family businesses from India (n = 221) and Bangladesh (n = 289), our results support the latter perspective. Our study provides a theoretical foundation for the relationship between business-focused betrayal and business model innovation, revealing new mediating mechanisms and new insights into when and why the coupling of family and business logic prompts or impedes change. Managerial Summary: Betrayal within family businesses resulting from the actions of family members in leadership or decision-making positions can strike at the heart of trust and stability. Such moments often provoke powerful emotional reactions that lead to defensiveness, strained relationships, and resistance to change. Yet our findings reveal a more complex reality: betrayal can become a powerful catalyst for business model innovation. Rather than inherently damaging the family business, betrayal can disrupt entrenched routines, compel family business leaders to reassess priorities, and push family firms to explore new strategies, new practices, and innovative business models. The key to this innovation lies in reframing betrayal not as a threat, but as an opening for organizational learning, innovation, and growth. By acknowledging this dual nature, family firm scan transform betrayal-induced adversity into momentum. Doing so enables them to navigate emotional familial responses with impassive business responses that drive innovation to restore the strength, resilience, and competitiveness of the family business in time. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited.© 2025 The Author(s). Journal of Product Innovation Management published by Wiley Periodicals LLC on behalf of Product Development & Management Association.
    Item Type: Article
    Keywords: betrayal; business model innovation; family business; fear of failure; knowledge development;
    Academic Unit: Faculty of Social Sciences > School of Business
    Item ID: 21313
    Identification Number: 10.1111/jpim.70010
    Depositing User: Dr Farhad Ahmed
    Date Deposited: 13 Mar 2026 13:00
    Journal or Publication Title: Journal of Product Innovation Management
    Publisher: Wiley
    Refereed: Yes
    Related URLs:
    Use Licence: This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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