MURAL - Maynooth University Research Archive Library



    Quality management practices: A review of the literature


    Fynes, Brian Quality management practices: A review of the literature. Irish Business and Administrative Research, 19/20 (2): 7. pp. 113-138. ISSN 0332-1118

    Abstract

    The literature on quality management practices is reviewed. Theory development and rigorous empirical research in this discipline is a relatively recent phenomenon. Defining the term quality has very much been an inexact science. Empirical studies of quality practices initially focused on the identification of core quality practices. Notwithstanding the cumulative shortcomings associated with much of the initial literature that emerged in this discipline, recent empirical research has extended theory development and testing in the field of quality management, particularly in the context of contingency perspectives. Such contributions reflect the fact that research in the discipline, from an evolutionary perspective, is still very much at a preliminary stage of development and does not match the level of sophistication apparent in other management disciplines such as strategy or organizational behavior.
    Item Type: Article
    Keywords: quality; management; practices;
    Academic Unit: Faculty of Social Sciences > School of Business
    Item ID: 21720
    Depositing User: IAM School of Business
    Date Deposited: 08 Jun 2026 13:25
    Journal or Publication Title: Irish Business and Administrative Research
    Publisher: Irish Academy of Management
    Refereed: Yes
    Use Licence: This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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