Curley, Martin (2008) The IT Capability Maturity Framework: A Theory for Continuously Improving the Value Delivered from IT Capability. PhD thesis, National University of Ireland Maynooth.
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Abstract
Organizations and their Chief Information Officers (CIOs) face significant challenges
in meeting increasing demand for IT services in the face of numerous challenges
such as cost pressures, complexity, demand for innovation and increasingly the
requirement to demonstrate value from IT investments. Research shows that CIOs
struggle to capture and state the return from their IT investments and that there is no
all encompassing IT improvement framework which is value focussed and
comprehensive across the full spectrum of IT capability activity. Using a hybrid
research approach involving a design science research methodology with an initial
case study, an integrated artifact called the IT Capability Maturity (IT-CMF)
framework has been researched and developed and had preliminary validation. The
IT-CMF is an archetype of the levels and maturity stages an IT capability goes
through as it defines, develops, controls, measures and improves its IT capability in
support of value creation for the organization. The IT-CMF is thus a design pattern
which CIOs can use as a generally reusable solution in the context of their own IT
capability and business environment. The IT-CMF leverages the concept of dynamic
capabilities providing a mechanism for not only developing capability but enabling
reconfiguration to dynamically adapt to changing circumstances and strategy. The
IT-CMF and its associated assessment instrument can act as an integrated
improvement roadmap, assessment tool and improvement system for CIOs as they
strive to improve IT capability in pursuit of improving value creation from IT.
Item Type: | Thesis (PhD) |
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Keywords: | IT Capability; Maturity Framework; |
Academic Unit: | Faculty of Social Sciences > Economics, Finance and Accounting |
Item ID: | 5067 |
Depositing User: | IR eTheses |
Date Deposited: | 27 Jun 2014 15:48 |
URI: | https://mural.maynoothuniversity.ie/id/eprint/5067 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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