Le Dinh, Thang and Pham Thi, Thanh Thoa (2012) Information-Driven Framework for Collaborative Business Service Modelling. International Journal of Service Science, Management, Engineering, and Technology, 3 (1). pp. 1-18. ISSN 1947-9603
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Abstract
In the context of a network of enterprises, the competitive advantage of each enterprise depends greatly on
the ability to use network architectures to collaborate efficiently in business services. The paper introduces a
conceptual framework, called the CBSM (Collaborative Business Service Modelling) framework, which provides
an intellectual foundation for understanding thoroughly and modelling effectively collaborative business
services. The paper begins by presenting the necessity for and principles of the conceptual framework. Then
it presents the architecture of the CBSM framework that consists of three different levels: the service level for
service operation, the service system level for service creation, and the service value creation network level
for service proposal. The paper continues with a discussion and review of the relevant literature, followed by
the conclusion and suggestions for further research.
Item Type: | Article |
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Keywords: | Collaborative Business Services; Conceptual Framework; Service Modelling; Service Science; Service System; Service Value Creation Network; |
Academic Unit: | Faculty of Science and Engineering > Computer Science |
Item ID: | 7015 |
Identification Number: | 10.4018/jssmet.2012010101 |
Depositing User: | Thanh Thoa Pham Thi |
Date Deposited: | 11 Mar 2016 11:40 |
Journal or Publication Title: | International Journal of Service Science, Management, Engineering, and Technology |
Publisher: | IGI Global |
Refereed: | Yes |
Related URLs: | |
URI: | https://mural.maynoothuniversity.ie/id/eprint/7015 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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