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Cirqueira, Douglas and Almeida, Fernando and Cakir, Gültekin and Jacob, Antonio and Lobato, Fabio and Bezbradica, Marija and Helfert, Markus (2020) Explainable Sentiment Analysis Application for Social Media Crisis Management in Retail. In: WUDESHI-DR 2020, 5-6 November 2020, Virtual.