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Islam, Rafikul and Ahmed, Selim and Rahman, Mahbubar and Al Asheq, Ahmed (2021) Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector. The TQM Journal, 33 (6). pp. 1163-1182. ISSN 1754-2731
Ahmed, Selim and Islam, Rafikul and Al-Asheq, Ahmed (2020) Prospective Customers’ Behavioural Intention towards Islamic Microfinance Services in Bangladesh. Jurnal Institutions and Economies, 13 (2). pp. 101-123. ISSN 2232-1640