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    Items where Author is "Kearney, Treasa"


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    Kearney, Treasa and Coughlan, Joseph and Kennedy, Aileen (2021) Investigating the employee–customer relationship in a utilitarian context. Journal of Marketing Management, 37 (13-14). pp. 1287-1312. ISSN 0267-257X

    Kearney, Treasa and Coughlan, Joseph and Kennedy, Aileen (2013) An Exploration of the Effects of the Servicescape on Customer and Employee Responses in a Grocery Retail Context. Irish Journal of Management, 32 (2). pp. 71-91. ISSN 1649-248X

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