Cirqueira, Douglas, Almeida, Fernando, Cakir, Gültekin, Jacob, Antonio, Lobato, Fabio, Bezbradica, Marija and Helfert, Markus (2020) Explainable Sentiment Analysis Application for Social Media Crisis Management in Retail. In: WUDESHI-DR 2020, 5-6 November 2020, Virtual.