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Chatfield, Akemi Takeoka and Ojo, Adegboyega and Puron-Cid, Gabriel and Reddick, Christopher G. (2018) Census big data analytics use: International cross case analysis. In: dg.o '18: Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age. Association for Computing Machinery (ACM). ISBN 9781450365260
Reddick, Christopher G. and Chatfield, Akemi Takeoka and Ojo, Adegboyega (2017) A social media text analytics framework for double-loop learning for citizen-centric public services: A case study of a local government Facebook use. Government Information Quarterly, 34. pp. 110-125. ISSN 0740-624X