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    Items where Author is "Shale, Estelle"


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    Coughlan, Joseph and Shale, Estelle and Dyson, Robert (2010) Including the customer in efficiency analysis: evidence of a hybrid relational-transactional approach. International Journal of Bank Marketing, 28 (2). pp. 130-149. ISSN 0265-2323

    This list was generated on Wed Dec 11 22:38:04 2024 UTC.