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    Assistive Technology Use and Provision During COVID-19: Results From a Rapid Global Survey

    Smith, Emma M. and Hernandez, Maria Luisa Toro and Ebuenyi, Ikenna and Syurina, Elena V. and Barbareschi, Giulia and Best, Krista L. and Danemayer, Jamie and Oldfrey, Ben and Ibrahim, Nuha and Holloway, Catherine and MacLachlan, Malcolm (2020) Assistive Technology Use and Provision During COVID-19: Results From a Rapid Global Survey. International Journal of Health Policy and Management. ISSN 2322-5939 (In Press)

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    Background: The coronavirus disease 2019 (COVID-19) pandemic has impacted all segments of society, but it has posed particular challenges for the inclusion of persons with disabilities, those with chronic illness and older people regarding their participation in daily life. These groups often benefit from assistive technology (AT) and so it is important to understand how use of AT may be affected by or may help to mitigate the impacts of COVID-19. Objective: The objectives of this study were to explore the how AT use and provision have been affected during the initial stages of the COVID-19 pandemic, and how AT policies and systems may be made more resilient based on lessons learned during this global crisis. Methods: This study was a rapid, international online qualitative survey in the 6 United Nations (UN) languages (English, French, Spanish, Russian, Arabic, Mandarin Chinese) facilitated by extant World Health Organization (WHO) and International Disability Alliance networks. Themes and subthems of the qualitative responses were identified using Braun and Clarke’s 6-phase analysis. Results: Four primary themes were identified in in the data: Disruption of Services, Insufficient Emergency Preparedness, Limitations in Existing Technology, and Inadequate Policies and Systems. Subthemes were identified within each theme, including subthemes related to developing resilience in AT systems, based on learning from the pandemic. Conclusion: COVID-19 has disrupted the delivery of AT services, primarily due to infection control measures resulting in lack of provider availability and diminished one-to-one services. This study identified a need for stronger user-centred development of funding policies and infrastructures that are more sustainable and resilient, best practices for remote service delivery, robust and accessible tools and systems, and increased capacity of clients, caregivers, and clinicians to respond to pandemic and other crisis situations.

    Item Type: Article
    Additional Information: Copyright: © 2020 The Author(s); Published by Kerman University of Medical Sciences. This is an open-access article distributed under the terms of the Creative Commons Attribution License ( by/4.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. Citation: Smith EM, Toro Hernandez ML, Ebuenyi ID, et al. Assistive technology use and provision during COVID-19: results from a rapid global survey. Int J Health Policy Manag. 2020;x(x):x–x. doi:10.34172/ijhpm.2020.210
    Keywords: COVID-10; Assistive Technology; Health Policy; Ageing; Disability; Resilience; Crises;
    Academic Unit: Assisting Living & Learning,ALL institute
    Faculty of Science and Engineering > Psychology
    Item ID: 15047
    Identification Number:
    Depositing User: Malcolm MacLachlan
    Date Deposited: 22 Nov 2021 14:33
    Journal or Publication Title: International Journal of Health Policy and Management
    Publisher: Kerman University of Medical Sciences
    Refereed: Yes
    Use Licence: This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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