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    Inclusion of service robots in the daily lives of frail older users: A step-by-step definition procedure on users' requirements

    García-Soler, Álvaro and Facal, David and Díaz-Orueta, Unai and Pigini, Lucia and Blasi, Lorenzo and Qiu, Renxi (2018) Inclusion of service robots in the daily lives of frail older users: A step-by-step definition procedure on users' requirements. Archives of Gerontology and Geriatrics, 74. pp. 191-196. ISSN 0167-4943

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    The implications for the inclusion of robots in the daily lives of frail older adults, especially in relation to these population needs, have not been extensively studied. The “Multi-Role Shadow Robotic System for Independent Living” (SRS) project has developed a remotely-controlled, semi-autonomous robotic system to be used in domestic environments. The objective of this paper is to document the iterative procedure used to identify, select and prioritize user requirements. Seventy-four requirements were identified by means of focus groups, individual interviews and scenario-based interviews. The list of user requirements, ordered according to impact, number and transnational criteria, revealed a high number of requirements related to basic and instrumental activities of daily living, cognitive and social support and monitorization, and also involving privacy, safety and adaptation issues. Analysing and understanding older users’ perceptions and needs when interacting with technological devices adds value to assistive technology and ensures that the systems address currently unmet needs.

    Item Type: Article
    Keywords: Frailty; Mixed methodologies; Technology and care; Service robots; Assistive technology; User centred design; User requirements;
    Academic Unit: Assisting Living & Learning,ALL institute
    Faculty of Science and Engineering > Psychology
    Faculty of Science and Engineering > Research Institutes > Human Health Institute
    Item ID: 18146
    Identification Number:
    Depositing User: Unai Diaz-Orueta
    Date Deposited: 13 Feb 2024 16:10
    Journal or Publication Title: Archives of Gerontology and Geriatrics
    Publisher: Elsevier
    Refereed: Yes
    Use Licence: This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here

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