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‘Resilience’ is an overarching term subsuming capacity of any society to deal and adapt with new changes in existing systems. ‘Digital’ is rapidly becoming a new order of life, especially with urban solutions labelled more and more as ‘smart’, in rhetoric hopes of achieving a high quality of life. Digital twins are one such emerging technology, focussing to create virtual replicas of physical assets, and systems, with advanced data analytics and prediction capabilities in real-time. For cities, they can result in cost efficiencies, operational efficiencies, better urban management, and informed decision-making. However, for communities, they can aid in better participation, accessibility, and inclusive communication, which could result in localization of sustainable development goals, and improved levels of acceptance for a just and green transition, thus eventually building more resilience within communities. Realising their potential role in decision-making, Dublin City Council’s smart cities unit has collaborated with the Science Foundation of Ireland’s ADAPT Research Centre for AI-Driven Digital Content Technology on a two-year long targeted project for developing a digital twin framework. The project started in December 2022 with core objective to adopt a human-centric approach for future engagement frameworks. It is unique in terms of its collaborative and multi-stakeholder structure.