Helfert, Markus, Donnellan, Brian and Ostrowski, Lukasz (2012) The case for design science utility and quality - Evaluation of design science artifact within the sustainable ICT capability maturity framework. Systems, Signs and Actions: An International Journal on Information Technology, Action, Communication and Workpractices, 6 (1). pp. 46-66. ISSN 1652-8719
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Abstract
In Design Science Research (DSR), evaluation of research outputs in form of design artifacts has  been  discussed  in  numerous  publications.  Many  researchers  have  emphasised  the  criteria  of  utility  for  design  artifacts,  whereas  recent  approaches  have extended  this  view  to  other  criteria  such  as  efficiency,  consistency,  accuracy,  performance  and  reliability  to  mention  a  few. In this paper we revisit the evaluation discussion in design science and describe a practical  oriented  evaluation  framework.  In  order  to  incorporate  the  evaluation  along  ongoing  de-sign cycles, we propose to build on work related to semiotic and information quality. We ar-gue  that  design  science  research  is  usually  complex  and  requires  a  more  detailed  evaluation  approach. We review literature and follow a semiotic framework for managing knowledge in complex environments. Together with well established information quality criteria we demonstrate that the proposed framework can help to provide a practical evaluation approach within a  complex  design  environment.  The  framework  was  developed  within  the  context  of  a  novel  IT Management model. We describe its development during the creation of the maturity model  for  Sustainable  Information  and  Communication  Technology  (ICT)  called  the  SICT-Capability  Maturity  Framework  (SICT-CMF).  The  context  was  selected  as  it  is  particular  interesting  with  design  artifacts  created  within  an  open  and  complex  innovation  community.  The research acknowledges the importance of the utility criteria, but also includes other criteria such as artifact quality, consistency and accuracy in form of a more differentiated view of design science evaluation.
  
  | Item Type: | Article | 
|---|---|
| Additional Information: | This paper is developed from the previous publication: Helfert M & Donnellan B (2012) The case for design science utility - Evaluation of design science artefacts within the IT capability maturity framework, accepted to the International Workshop on IT Artefact Design & Work Practice Intervention, Barcelona | 
| Keywords: | Design Science; Utility; Evaluation; Quality; Information Quality; Semiotic; | 
| Academic Unit: | Faculty of Social Sciences > Research Institutes > Innovation Value Institute, IVI Faculty of Social Sciences > School of Business  | 
        
| Item ID: | 10867 | 
| Depositing User: | Prof. Brian Donnellan | 
| Date Deposited: | 12 Jun 2019 15:40 | 
| Journal or Publication Title: | Systems, Signs and Actions: An International Journal on Information Technology, Action, Communication and Workpractices | 
| Publisher: | Linköping University | 
| Refereed: | Yes | 
| Related URLs: | |
| Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here | 
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