Dunne, Jonathan, Malone, David and Penrose, Andrew (2018) Bundles: A Framework to Optimise Topic Analysis in Real-Time Chat Discourse. In: Dunne J., Malone D., Penrose A. (2018) Bundles: A Framework to Optimise Topic Analysis in Real-Time Chat Discourse. In: Rodrigues A., Fonseca B., Preguiça N. (eds) Collaboration and Technology. CRIWG 2018. Lecture Notes in Computer Science, vol 11001. Spr. Lecture Notes in Computer Science (LNCS) (11001). Springer, pp. 60-75. ISBN 9783319995045
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Abstract
Collaborative chat tools and large text corpora are
ubiquitous in today’s world of real-time communication. As micro
teams and start-ups adopt such tools, there is a need to understand the meaning (even at a high level) of chat conversations
within collaborative teams. In this study, we propose a technique
to segment chat conversations to increase the number of words
available (19% on average) for text mining purposes. Using an
open source dataset, we answer the question of whether having
more words available for text mining can produce more useful
information to the end user. Our technique can help microteams and start-ups with limited resources to efficiently model
their conversations to afford a higher degree of readability and
comprehension.
Item Type: | Book Section |
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Additional Information: | This is the postprint version of the published article, which is available at Dunne J., Malone D., Penrose A. (2018) Bundles: A Framework to Optimise Topic Analysis in Real-Time Chat Discourse. In: Rodrigues A., Fonseca B., Preguiça N. (eds) Collaboration and Technology. CRIWG 2018. Lecture Notes in Computer Science, vol 11001. Springer, Cham. https://doi.org/10.1007/978-3-319-99504-5_6 |
Keywords: | chat segmentation; topic modelling; regression; |
Academic Unit: | Faculty of Science and Engineering > Research Institutes > Hamilton Institute Faculty of Science and Engineering > Mathematics and Statistics |
Item ID: | 13362 |
Identification Number: | 10.1007/978-3-319-99504-5_6 |
Depositing User: | Dr. David Malone |
Date Deposited: | 02 Oct 2020 14:41 |
Publisher: | Springer |
Refereed: | Yes |
Related URLs: | |
URI: | https://mural.maynoothuniversity.ie/id/eprint/13362 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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