Trott, Paul, Ellwood, Paul and Baxter, David (2024) How Cognitive Bias Prevents Serendipity in New Product Development (and What to Do About It). IEEE Transactions on Engineering Management, 71 (11269). pp. 1-13. ISSN 0018-9391
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Abstract
The purpose of this article is to identify practical
strategies that new product development (NPD) managers can
undertake to increase the likelihood of serendipity within the NPD
process by focusing on overcoming the barriers presented by cognitive bias. We adopt an alternative methodological approach based
on analogical reasoning to develop a series of propositions that
explain the relationship between cognitive biases and serendipity.
We present a process model of how serendipity unfolds within NPD.
We provide a detailed analysis of cognitive bias within NPD, and
identify those categories of biases that are most likely to hinder the
occurrence and realization of serendipity in NPD. Finally, we propose a strategy of debiasing NPD activities to enable serendipity and
thereby improve new product performance. This article concludes
with a research agenda and discusses implications for firms.
Item Type: | Article |
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Keywords: | Cognitive bias; debiasing; new product development; NDP; serendipy; |
Academic Unit: | Faculty of Social Sciences > School of Business |
Item ID: | 18813 |
Identification Number: | 10.1109/TEM.2024.3407515 |
Depositing User: | Vidatum Academic |
Date Deposited: | 03 Sep 2024 11:38 |
Journal or Publication Title: | IEEE Transactions on Engineering Management |
Publisher: | IEEE |
Refereed: | Yes |
Related URLs: | |
URI: | https://mural.maynoothuniversity.ie/id/eprint/18813 |
Use Licence: | This item is available under a Creative Commons Attribution Non Commercial Share Alike Licence (CC BY-NC-SA). Details of this licence are available here |
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