Islam, Rafikul, Ahmed, Selim, Rahman, Mahbubar and Al Asheq, Ahmed (2021) Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector. The TQM Journal, 33 (6). pp. 1163-1182. ISSN 1754-2731
Al Asheq, Ahmed, Rahman Tanchi, Khadiza, Kamruzzaman, Md. and Mobarak Karim, Md. (2021) The impact of e-marketing orientation, technological orientation and learning capacity on online SME performance. Innovative Marketing, 17 (3). pp. 168-179. ISSN 1814-2427