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Islam, Rafikul and Ahmed, Selim and Rahman, Mahbubar and Al Asheq, Ahmed (2021) Determinants of service quality and its effect on customer satisfaction and loyalty: an empirical study of private banking sector. The TQM Journal, 33 (6). pp. 1163-1182. ISSN 1754-2731
Al Asheq, Ahmed and Rahman Tanchi, Khadiza and Kamruzzaman, Md. and Mobarak Karim, Md. (2021) The impact of e-marketing orientation, technological orientation and learning capacity on online SME performance. Innovative Marketing, 17 (3). pp. 168-179. ISSN 1814-2427