2021

Kearney, Treasa, Coughlan, Joseph and Kennedy, Aileen (2021) Investigating the employee–customer relationship in a utilitarian context. Journal of Marketing Management, 37 (13-14). pp. 1287-1312. ISSN 0267-257X

2019

O’Donoghue, Grainne, Kennedy, Aileen, Andersen, Gregers S., Carr, Bernadette, Cleary, Stephen, Durkan, Eoin, Davis, Heidi, Færch, Kristine, Fitzpatrick, Paula, Kenny, Helena, McCaffrey, Noel, Monedero, Javier, Murphy, Enda, Noone, John, Suvitaival, Tommi, Thybo, Tanja, Wheeler, Michael, Vistisen, Dorte, Nolan, John J. and O’Gorman, Donal J. (2019) Phenotypic Responses to a Lifestyle Intervention Do Not Account for Inter-Individual Variability in Glucose Tolerance for Individuals at High Risk of Type 2 Diabetes. Frontiers in Physiology, 10: 317. pp. 1-12. ISSN 1664-042X

2013

Kearney, Treasa, Coughlan, Joseph and Kennedy, Aileen (2013) An Exploration of the Effects of the Servicescape on Customer and Employee Responses in a Grocery Retail Context. Irish Journal of Management, 32 (2). pp. 71-91. ISSN 1649-248X

Kearney, Treasa, Coughlan, Joseph and Kennedy, Aileen (2013) An Exploration of the Effects of the Servicescape on Customer and Employee Responses in a Grocery Retail Context. Irish Journal of Management, 32 (2): 5. pp. 71-91. ISSN 1649-248X

2012

Vize, Roisin, Coughlan, Joseph, Kennedy, Aileen and Ellis-Chadwick, Fiona (2012) Technology Readiness in a B2B online retail context: An examination of antecedents and outcomes. Industrial Marketing Management, 42 (6). pp. 909-918. ISSN 0019-8501

2010

Kennedy, Aileen, Coughlan, Joseph P. and Kelleher, Carol (2010) Business Process Change in E-Government Projects: The Case of the Irish land registry. International Journal of Electronic Government Research, 6 (1). pp. 9-22. ISSN 1548-3886

2006

Kennedy, Aileen, Kelleher, Carol and Quigley, Michael (2006) CRM Best Practice: Getting it Right First Time at ESB International (ESBI). Irish Journal of Management, 27 (1): 12. pp. 255-272. ISSN 1649-248X

Kennedy, Aileen and Coughlan, Joseph (2006) Online shopping portals: an option for traditional retailers? International Journal of Retail and Distribution Management, 34 (7). pp. 516-528. ISSN 0959-0552

2005

Kennedy, Aileen, Kelleher, Carol and Quigley, Michael (2005) CRM Best Practice: Getting it Right First Time at ESB International (ESBI). Irish Journal of Management (Spec.): 12. pp. 255-272. ISSN 1649-248X